From ThePointsGuy.com….
Internet service in the air can be frustratingly spotty and there’s a good reason: It’s not easy to provide.
“Wi-Fi in flight is super-complicated,” said Ekrem Dimbiloglu, Delta Air Lines’ director of onboard brand experience, in an interview last year with. TPG. “You’re going 500 miles per hour at 40,000 feet. And in the case of Delta, we’re operating in 50 countries, a mixed fleet, and often offering gate-to-gate internet.”