British Airways Tells Pilots, Crew To No Longer Say ‘Ladies And Gentleman’ In The Name Of ‘Inclusiveness,’ What To Say Now?


British Airways has informed pilots and cabin crew that they must stop saying “ladies and gentleman” during onboard announcements in an effort to promote “diversity and inclusion.”

The Telegraph reported that the announcement came in the past few weeks, and while news reports indicate pilots and crew have been told not to say “ladies and gentleman” in favor of gender-neutral language, it is unclear what they should say instead.

“We celebrate diversity and inclusion and we’re committed to ensuring that all our customers feel welcome when travelling with us,” a spokesman for British Airways told the Telegraph. That spokesman also told I News that the airline was “committed to using inclusive language that makes all our customers feel welcome ” and had been “using inclusive language at the airport for over a year.”

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